Version: 11. Oktober 2023
The data encrypted by you with the Arcano application can only be decrypted again by the customer with his private key. We have no way to decrypt and read such data.
Our declared goal is to reduce the personal data we collect (hereinafter also referred to as "data") to a minimum. Insofar as we process personal data, we do so exclusively for the following purposes and adhere to the principles of legality, processing in good faith and transparency.
When visiting the arcano.app website.
When you register to open an account, we store the data collected from you according to the form, so esp. the company, first name, name, zip code, city, country and email address. We use this data to process the contract and to provide the service. Then we take the liberty to inform you about new offers from us via the given e-mail address.
We get access to the following data of the users from Stripe: date of successful payment, last 4 digits of the credit card, credit card used, origin of the payment, operating system used and browser used at registration
When using the service via an integration (e.g.
If you upload files to an external website via the
If your personal data is processed, you have - insofar as you are affected within the meaning of the EU-DSGVO - the following rights towards the responsible person or persons: Right to information, right to rectification, right to restriction of processing, right to erasure, right to Notification, right to object and right to data portability (Art. 15ff DSGVO).Contact us via email@example.com if you have a request or a question about processing. We will be happy to process your request.
We retain the personal data collected under section 3 only as long as this is necessary for the specified purpose. Longer legal storage obligations are reserved. This applies in particular to billing and payment data of the customer.
Arcano GmbH processes personal data of customers of Arcano (hereinafter referred to as account customers) only for its own purposes (clause 3). Arcano GmbH does not process any personal data on behalf of account customers. Insofar as customers or interested persons of account customers (hereinafter referred to as third party customers) transmit factual or personal data to account customers via Arcano or personal data to third party customers via Arcano or vice versa, this takes place in each case end-to-end encrypted, whereby the decryption of the data only takes place at the recipient's (account client or third-party customer).